• To
  supervise supervisors, section leaders and housekeeping staff to achieve
  the departmental target.


• To maintain
  the institution in the best possible standards.


• Act
  in a pleasant, cheerful and courteous way and alert at all times.


• Has
  a good understanding of people, genuine interest in housekeeping service
  and thorough knowledge of guest facilities.


• To
  assist Grounds and Services Manager in leading the housekeeping team.


• To
  be responsible for coordination and monitoring the activities of Services
  Section.


• To
  develop training program and train the staff to be multi-skilled.


• To
  prepare duty roaster, attendance records, leave balance.


• To
  train employees effectively and recognize the need for coaching and counselling
  and do orientation to new staff.


• To
  make quick decisions and possess good judgment.


• To
  report all safety hazards and suspicious activities to the Grounds and
  Services Manager.


• To
  know and understand all safety procedures and expectations as well as know
  their role in an emergency event.


• To
  perform the other duties assigned by Management.


• To
  organize efficient work schedules.


• To
  work well with a team and individually without constant supervision.


• To
  work under pressure and stay calm in difficult situations.


• Senior
  Supervisor must be prepared to work irregular hours, shift, including
  weekends and holidays

• To
  supervise supervisors, section leaders and housekeeping staff to achieve
  the departmental target.


• To maintain
  the institution in the best possible standards.


• Act
  in a pleasant, cheerful and courteous way and alert at all times.


• Has
  a good understanding of people, genuine interest in housekeeping service
  and thorough knowledge of guest facilities.


• To
  assist Grounds and Services Manager in leading the housekeeping team.


• To
  be responsible for coordination and monitoring the activities of Services
  Section.


• To
  develop training program and train the staff to be multi-skilled.


• To
  prepare duty roaster, attendance records, leave balance.


• To
  train employees effectively and recognize the need for coaching and counselling
  and do orientation to new staff.


• To
  make quick decisions and possess good judgment.


• To
  report all safety hazards and suspicious activities to the Grounds and
  Services Manager.


• To
  know and understand all safety procedures and expectations as well as know
  their role in an emergency event.


• To
  perform the other duties assigned by Management.


• To
  organize efficient work schedules.


• To
  work well with a team and individually without constant supervision.


• To
  work under pressure and stay calm in difficult situations.


• Senior
  Supervisor must be prepared to work irregular hours, shift, including
  weekends and holidays

·        
A diploma in Tourism and Hospitality Management or equivalent.

·        
A relevant degree would be an added advantage.

·        
At least 5 Ordinary level
passes including English Language.

·        
Experience in supervisory work
related to Hospitality.

·        
A minimum of 5 years’
experience in related discipline.

·        
Good communication and customer
contact skills

·        
Strong leadership,
interpersonal and training skills

·        
Well-presented and
professionally groomed at all times

N/A