To manage the day to day running of the
University’s guest houses, and staff accommodation across university estates.
The housing officer will be responsible for handling accommodation applications
and bookings.
Duties
Receiving housing applications.
Keeping records of incoming and outgoing guests.
Ensuring that the check-in processes operate smoothly.
Making sure guests do not overstay their given period.
Liaising with the Housing and Office Allocation Committee on rental reviews.
Inspecting houses and identifying housing needs.
Interpreting and implementing housing policy.
Responding to guests’ complaints.
Reporting to the Director when there are issues related to the running of the
guest house, and staff houses.
Coordinating the hire of University facilities.
Checking the availability of accommodation.
Qualifications And Experience
5 O’ levels including English language
Holder of a first Degree in Tourism and Hospitality Management, or Social
Sciences.
A Master’s Degree in the relevant field is an added advantage.